Job Information
Methodist Health System PC MAINTENANCE TECH in Dallas, Texas
Hours of Work :
9a-530p
Days Of Week :
Monday-Friday
Work Shift :
Job Description :
Your Job:
In this highly visible, fast-paced, and challenging position, you'll collaborate with multidisciplinary team members to provide the very best care for our patients. The PC Maintenance Tech Maintains provides day-to-day technical support on end user device hardware with a primary focus on Mobile Device Management. Install, configure and troubleshoot end user devices including wireless phones and tablets, desktops, laptops, printers, scanners and all other IS equipment at all MHS campuses and clinics. Functions as a hospital liaison and critical systems consultant to all hospital departments and clinics.
Your Job Requirements:
• Associates degree in Computer Science, Information Systems or equivalent degree is preferred
• Equivalent experience in a Client/Server environment can be substituted.
• CompTIA-A+, CompTIA-Network, Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA)
• 2 years working experience in a Client/Server operations environment. Preference will be given for experience in a multi-site operation running on current Microsoft Operating Systems and supporting a Mobile Device Management platform.
• Previous experience in Healthcare Information Services preferred.
• Ability to effectively communicate in English, both written and verbally, with technical and non-technical users.
Your Job Responsibilities:
• Adhere to procedures used to evaluate new technology while analyzing and making recommendations for hardware and software standardization.
• Round on a regular basis with hospital departments and provide highly accurate documentation using Share Point and ticketing systems.
• Facilitate successful completion of IS projects on a timely basis while focusing on procedures that maximize successful implementation and management of Client/ Server systems.
• Maintain highly available departmental systems to maximize the customers' ability to perform key business processes while minimizing downtime.
• Maintaining best practice procedures for testing and deploying mobile devices, desktop and laptops, including monitoring and support software. This includes proper change management approval for new system deployments or changes. Additionally, this includes adhering to IS Security protocols.
• Maintains standard and customary documentation practices throughout IS Operations.
• All duties to be performed with the understanding that customer service, collaborative communication, and teamwork are three fundamental principles in the IS Operations framework.
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023
Top 10 Military Friendly® Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly® Employer, 2023
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare , Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
Magnet® designations for Methodist Dallas, Methodist Charlton, Methodist Mansfield, and Methodist Richardson Medical Centers
150 Top Places to Work in Healthcare by Becker’s Hospital Review , 2023
Top 10 Military Friendly® Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly® Employer, 2023
Equal Opportunity Employer
It is the policy of Methodist Health System (MHS) to select, develop, and promote employees based on individual ability and job performance. It has been, and will continue to be, the policy of MHS to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, religion, national origin, age, sex, sexual orientation, gender expression, disability, marital status, genetic information or ancestry. This policy affects decisions including, but not limited to, an employee’s compensation, benefits, terms and conditions of employment, opportunities for promotion, training, development, transfer all other privileges of employment. MHS is committed to maintain a working environment free of intimidation, workplace discrimination and harassment. Retaliation or attempted retaliatory behavior that occurs as a result of an employee’s exercise of their rights under this policy or any other statutorily protected right is strictly prohibited and will be grounds for disciplinary action.